Privacy Policy

Collection and Use of Information

Information Collected

When you use our website or services, we may collect the following types of information:

• Information provided by you when filling out our contact forms, including but not limited to your name, email address and phone number. This information is stored in our management system.
• Information submitted via our AI chatbot (questions and conversations) to respond to your requests.
• Subscriptions to our newsletter (email address only).
• Information related to your use of our site, collected through analytical cookies, including information about your browsing preferences (anonymized IP address, pages visited, language).

Use of Your Information

The information we collect is used for the following purposes:

• Provide and improve our digital development services.
• Communicate with you in response to your requests, questions and concerns.
• Analyze the use of our website to improve user experience.
• Send you our newsletter if you are subscribed.

Sharing and Disclosure of Information

We do not share your personal information with any third party, except in the following cases:

• To comply with legal obligations or respond to legitimate requests from public authorities.
• To protect the rights and security of CoderPlus, our clients, or the public.
• With our necessary technical subcontractors (hosting, email service, OpenAI for the chatbot), bound by confidentiality commitments.

We NEVER sell your personal data.

Data Security

CoderPlus is committed to protecting the security of your personal data. We implement technical and organizational measures to prevent unauthorized access, loss, alteration or destruction of your information:

• HTTPS encryption (SSL/TLS) across the entire site
• Anti-spam protection (reCAPTCHA, rate limiting)
• Anonymized IP addresses (SHA-256 hash) for statistics
• Regular encrypted backups
• Access monitoring and logging

Your Rights

In accordance with Quebec's Law 25, you have the right to:

• Access the personal information we hold about you.
• Request correction of your information if it is inaccurate or incomplete.
• Withdraw your consent at any time for the processing of your personal data.
• Request the deletion of your personal information from our systems.
• Obtain a copy of your data in a structured format (portability).

Cookies

Our site uses cookies for the following purposes:

• Essential cookies (always active): session, language preferences (FR/EN).
• Analytical cookies (with your consent): understanding site usage.
• Third-party cookies: Google Maps (contact page) and reCAPTCHA (anti-spam protection).

You can accept or refuse cookies via the banner that appears on your first visit, or modify your preferences at any time via your browser.

Changes to the Privacy Policy

We reserve the right to modify this privacy policy at any time. Changes will be effective immediately upon their publication on our website. We encourage you to regularly review this policy to stay informed about our management of your personal information.